Three jobs off your desk.
Ninety days, one a month.
Enquiries answered before the next one arrives. The same invoice typed once instead of three times. Your business found when somebody asks an assistant who does this work nearby. One job leaves your desk each month, and what is left behind runs without us.
An enquiry from Tuesday is still unanswered on Thursday.
Three lines in your week, in almost every business of five to a hundred people. None of them unusual, all of them costing hours you never bill for, and one of them costing you the job outright.
- ✕ Enquiries arrive by form, phone and message, and two of the three wait until Thursday
- ✕ The same invoice typed into the accounts, then the job sheet, then a spreadsheet
- ✕ A customer asks an assistant for a recommendation nearby, and hears a competitor's name
Three jobs, one a month, each running by its month end.
Every enquiry answered, even at nine at night
Form, phone and messages land in one place, the first reply goes out straight away, and a reminder fires when a conversation goes quiet.
You get: nobody waiting two days for a price, and no enquiry lost in a personal inbox.
Found when somebody asks
Pages for the services you actually sell, written so search engines and the assistants can read them, with your business details matching everywhere they appear.
You get: the ten questions your buyers ask tracked, so you can see the week you start being the answer.
Paperwork typed once
Invoices, supplier paperwork, remittances, delivery dockets and intake forms read into fields, checked against your rules, written into your accounts or job system.
You get: a person checking the exceptions instead of typing everything, and the same supplier invoice keyed once.
Day zero is a plan. Then a job leaves every month.
You find out what is worth removing. A week of measuring where the hours go, ranked by what it is costing you, with the cost of each job written next to it.
The first job goes. Running in your accounts, documented, with one of your people named as its owner.
The second job goes. Built on top of the first, so you are not maintaining two sets of instructions.
The third job goes, then training. Three jobs off your desk, a runbook for each, and a support window while your team takes them over.
Three prices, on the page rather than on a call.
Diagnostic
A week of measuring, so you know which jobs are worth removing.
- ✓ Where your hours actually go, measured rather than guessed
- ✓ Three jobs ranked, with hours saved and cost per job
- ✓ One quick win built during the week
- ✓ A written plan you keep even if you stop there
Programme
Three jobs off your desk, ninety days, nothing left depending on us.
- ✓ One job removed and running per month, in your own accounts
- ✓ A runbook per job, written for your team to follow
- ✓ One of your people named as owner of each system
- ✓ A job not running by its month end means that month is not billed
Scale
Two jobs a month, across more than one team or site.
- ✓ Two jobs removed and running per month
- ✓ Training for the team that inherits them
- ✓ A named support surface after handover
- ✓ Same guarantee: a job not running by its month end means that month is not billed
There is no fee on the hours you save. Hours are real, but nobody can audit your payroll, so the guarantee carries the risk instead.
At the end, your own team runs it.
Your accounts and your tools
Every system sits inside the accounts you already pay for, so nothing stops working if we part ways.
A runbook per job
What it does, what to check, and who to ask. Written for the person doing the job, not for an engineer.
An owner on your side
One of your people is named for each system and trained on it before we leave, so it is not one person's private trick.
Your documents, where they are
Paperwork stays in your storage. Nobody has to move their files to a system they do not own.
Numbers you can check against the week you have now.
- ✓ Hours back per week, measured before and after rather than claimed
- ✓ Enquiries answered in minutes instead of days
- ✓ Paperwork arriving as records, with the exceptions flagged for a person
- ✓ The ten questions your buyers ask, tracked, so you can see when you become the answer
On the day we start, the audit gives you the baseline in writing. Whatever the systems return later is measured against that page, not against a promise made on a call.
Start with the audit, because guessing is what costs money.
One week, and you have a ranked list of the jobs worth removing, the hours each one is costing, and the price of each. It is $1,500, it credits in full against a programme, and the plan is yours to keep.
What owners ask before they start.
What if it does not stick like last time?
Last time left a tool with nobody running it. Here month one ends with one job genuinely off your desk, a runbook your team follows, and an owner named on your side.
Whose accounts do these systems live in?
Yours. Everything is built inside your accounts and your tools, documented, and it keeps running if we part ways.
Where do the documents live?
They stay in your storage. We work from a folder or a scoped copy you choose, and can sign your data processing terms before the audit starts.
How accurate is the paperwork side?
Measured on your own documents before anything runs unattended. A person checks the output by default, and straight through starts only once accuracy on your paperwork clears a number agreed in writing.
What if a job is not finished by its month end?
Each job ships by its month end or that month is not billed. The scope of each month is written down before it begins.
What do you need from us?
One person who can approve scope within a week, access to the accounts the systems live in, and a handful of real documents or enquiries to test on.
Nothing to answer because nothing is going out? Grow puts your products in posts every day for ninety days, so the enquiries exist in the first place.
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